Environmental, Social & Governance
HEQS is a proudly Australian-owned company group, established in 2007, with over 18 years of industry experience and a national footprint spanning NSW, VIC, and QLD. We have successfully completed more than 300 projects and delivered over 5,000 product units annually to government departments, non-profits, and commercial clients.
HEQS Group is committed to exceeding government sustainability requirements through ethical sourcing, quality assurance, diversity, inclusivity, and environmental initiatives. We are dedicated to sustainable development by minimising environmental impact, ensuring ethical corporate governance, maintaining supply chain transparency, and supporting the Australian Government's Net Zero Strategy and circular economy goals.
Our Commitment to UN Sustainable Development Goals
HEQS Group aligns our operations with the United Nations Sustainable Development Goals, supporting global efforts for sustainable development and responsible business practices
Our ESG Pillars
Sustainability & ESP Compliance
HEQS Group is committed to exceeding the Australian Government's Environmentally Sustainable Procurement (ESP) Policy requirements. Our products incorporate high recycled content, utilize low-emission logistics, and carry certifications such as GECA and ISO 14001.
We actively participate in product stewardship programs, offer take-back schemes for end-of-life products, and implemented recycling initiatives in 2024 aimed at eliminating landfill waste. All packaging materials are biodegradable or recyclable.
Indigenous Procurement & Diversity
HEQS Group is committed to aligning with the Indigenous Procurement Policy (IPP) by actively seeking partnerships with certified Indigenous enterprises. We work with Indigenous artists and not-for-profit organisations to develop culturally inspired product lines and packaging.
Our inclusion strategy extends beyond procurement to community engagement and capacity building, fostering meaningful participation and visibility for First Nations talent and supporting economic empowerment.
Risk Management & Governance
HEQS Group implements robust governance frameworks with internationally recognized certifications including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety).
Our Environmental Health and Safety (EHS) Management Plan ensures workplace safety, waste reduction, and compliance with environmental regulations. We conduct regular internal audits reflecting our commitment to continuous improvement and accountability.
SME & Regional Partnerships
As a long-standing Australian SME, HEQS exemplifies the agility and responsiveness that government buyers seek. Over 60% of our suppliers are based in non-metropolitan areas, strengthening local economies and improving supply chain resilience.
We host quarterly supplier forums to foster collaboration and innovation, leading to joint product development initiatives. Our regional warehouse network enables rapid response in critical situations, including emergency supply delivery within 48 hours.
Quality Assurance & Certifications
HEQS maintains internationally recognized certifications including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety), reflecting our commitment to excellence and continuous improvement.
Our products meet specific sustainability criteria set by the Australian Government and carry third-party environmental certifications. We conduct regular internal audits and implement rigorous quality assurance processes across all operations.
Supply Chain Transparency
HEQS prioritizes sustainable packaging and complete supply chain transparency. All packaging materials are biodegradable or recyclable, and our suppliers are required to disclose environmental impact data.
Our streamlined procurement platform supports approval workflows, real-time inventory tracking, and transparent cost planning. We provide annual reporting on waste minimization and recycling volumes, ensuring accountability at every step.