Environmental, Social & Governance

With over 40 years of supplying quality consumables across Australia, we have evolved to become the company we are today thanks to the help of our customers and partners who continue to support us throughout these decades.

HEQS Wholesale is committed to giving back to the community in much needed areas through ethical sourcing, quality & assurance, diversity, inclusivity, gender equality and environmental initiatives. HEQS Wholesale is committed to sustainable development by minimising single use plastic sales, ensuring ethical corporate governance, supply chain transparency and by reducing its climate change impact through emissions reduction.

HEQS Wholesale follows six pillars that reinforce our commitment based on the UN Sustainable Development Goals (SDG)

Environmental initiatives

We understand the responsibility and the importance we hold over how we can improve our operations for a greener planet.

HEQS Wholesale practices environmental initiatives within our offices and warehouses and as a result, we are ISO 14001 certified which is the international standard that specifies requirements for an effective environmental management system within workplaces.

We are working hard with our suppliers and partners to create and provide a wide range of eco-friendly and sustainable alternative to your everyday products. We're committed to ensuring that these products will be accessible to all our customers and partners so that they can create greener choices and reduce our environmental impact on the world.

Climate Change

Livingstone recognises the importance of reducing our carbon footprint in all aspects of business, from our offices, to our dispatch facilities and with our suppliers and factories.

We have begun to implement this through our supply chain, consolidating our orders to minimise gas emissions. In our offices and warehouse facilities we have introduced energy efficient lighting, fuel efficient vehicles and recycling programs. Our warehouses are now undergoing paperless orders. All cardboard is recycled and repurposed to replace bubble wrap.

We have introduced environmentally friendly packaging and expanding our new eco-conscious range LivEco. We will continue to improve our business practices and have invested in a Carbon Neutral Sustainability Initiative to help us reach our goal of becoming carbon neutral by the end 2024.

Quality and Assurance

At Livingstone, one of our main goals is to provide quality products at a competitive price. Throughout the years, our supply chain has constantly improved and updated to ensure that we are providing our customers with assurance over the quality of our products.

We pride ourselves on ensuring third party quality testing is performed prior to any shipment on all products to ensure we meet and exceed Australian, American and European standards. Our medical items are ARTG Certified and food items are HACCP Certified.

We are also an accredited Australian Trusted Partner which is a partnership between Australian businesses and the Australian Government to streamline legitimate trade.

Equality and Safety

At Livingstone, we instil a company culture of equality and safety. Our partners and suppliers are given the code of conduct and are required to provide safe working conditions and to treat employees fairly and ethically. Livingstone requires its suppliers to operate by all applicable laws and regulations.

Livingstone encourage equal opportunities and pay in all roles within the workplace to support growth, stability and empowerment despite your gender or sexuality. Livingstone maintains 45% to 55% of female leadership and representation in senior leadership roles.

Livingstone has implemented a Domestic Violence initiative, to ensure the safety and wellbeing of all staff members. Support and confidentiality are provided and guaranteed. The safety and well-being of all employees is paramount to Livingstone.

Diversity and Inclusivity

As an Australian-owned company, we are passionate about developing key initiatives that support and provide opportunities for First Nation peoples, their communities, and businesses. We have partnered with not-for-profit organisations that celebrate diversity.

We are proud to announce our First Nation-inspired brands Miyan and Duga that in hand will endorse our intentions of supporting First Nation communities.

We worked closely with First Nation artists Jason Douglas & Trevor Eastwood from Dalmarri in creating artwork for the packaging to help us depict our story and vision to improve healthcare to all communities by providing access to quality products.

Through our collaboration with Dalmarri, we were able to contribute to their movement by providing education and awareness to corporations, individuals, and schools across Australia through art and further employment for First Nation peoples.